Telekom Content World

Frequently Asked Questions about the Telekom Content World

Telekom Content World

Telekom Content World is the central image archive of the Content Hub – the first image database available Group-wide. If features a large pool of images and an easy-to-use search function for internal and external communication and marketing experts. The Content World brings together several image archives for the very first time. To start with, there are motifs from the Telekom PictureWorld by Brand Management and the media archive by Corporate Communications.

The Telekom Content World is available to both Group employees and external service providers, such as agencies and photographers. All retrievable images contain license information. For legal reasons, a number of the archives are only available to closed user groups. This means users can be sure of usage rights and copyrights at all times.

The Telekom Content World is part of the new integrated world of IT tools in the Content Hub. In the future, these tools will map the entire workflow of the communication and marketing teams within the Group – from planning, media production, and distribution to community management and evaluation. They give content creators a way to arrange, manage, produce, and distribute content simply and efficiently.

The Telekom Content World offers a variety of functions, including the following

  • Standardized search of all contents
  • Downloading images in different sizes and formats
  • Uploading images (only for a limited group of people)
  • Option to create individual content collections and download them together
  • Option to create a selection of content relevant for the user
  • Extensive rights/role concept with an option to create closed and publicly accessible collections

Register and accredit

As a Telekom employee, you can use the Telekom Content World by using the "Employee Login". It is not necessary to register for Telekom Content World.
 

As an external user, you need a Telekom Business Login user account. To do this, call up the registration form for the Telekom Business Login once (via "Create new account") and enter at least your first name and your name. Your email address and your mobile phone number (for two-factor authentication). The mobile phone number is used to receive a transaction number (so-called TAN), which you will receive after registration and cannot be a landline number.

After successfully registering with the Telekom Business Login, you will be directed to the accreditation form. Please enter your company here as well as the email address of a Telekom Content World user in the "Email address of internal contact person" input field.

After you have registered for the first time via one of the aforementioned systems, you only need to agree to the terms of use and the data protection declaration of Telekom Content World.

If you have further questions about registration or accreditation, please get in touch with us.

When registering at the Telekom Business Login you have to enter a mobile phone number (not a landline number!), which we use for two-factor authentication. We will send you an SMS to this mobile phone number with a transaction number (so-called TAN), which you will need to confirm your registration.

If you have problems entering the mobile phone number, e.g. you entered it incorrectly or incompletely, please contact our support team.

If an error message appears when calling the "Forgot password" link that the page cannot be reached due to a timeout, please switch off your VPN client and call the link again. Another option is to add an exception for the domain https://Business-login.telekom.de to your browser's Domain Exclude list. This will allow this domain to be accessed directly through the Internet and not through the Intranet.

Account management

As a Telekom employee, you can use the Telekom Content World by using the "Employee Login". It is not necessary to register for Telekom Content World.
 

As an external user, you need a Telekom Business Login user account. To do this, call up the registration form for the Telekom Business Login once (via "Create new account") and enter at least your first name and your name. Your email address and your mobile phone number (for two-factor authentication). The mobile phone number is used to receive a transaction number (so-called TAN), which you will receive after registration and cannot be a landline number.

After successfully registering with the Telekom Business Login, you will be directed to the accreditation form. Please enter your company here as well as the email address of a Telekom Content World user in the "Email address of internal contact person" input field.

After you have registered for the first time via one of the aforementioned systems, you only need to agree to the terms of use and the data protection declaration of Telekom Content World.

If you have further questions about registration or accreditation, please get in touch with us.

Telekom employees do not need an extra password to use Telekom Content World. You can authenticate yourself with the access data to the internal Telekom network. To do this, we use CIAM, Telekom's Central Identity and Account Management. The password must therefore be changed directly in CIAM.

If you are an external user of Telekom Content World and want to change your password, this change must be made in the Telekom Business Login. Since a corresponding self-service is not yet available, please contact Telekom Content World support to change your password. The colleagues will forward your request to the Telekom Business Login.
 

If you have any questions, please contact us.

Telekom employees do not need an extra password to use Telekom Content World. You can authenticate yourself with the access data to the internal Telekom network. To do this, we use CIAM, Telekom's Central Identity and Account Management.

No extra password is required for external users of the Telekom Content World either, as authentication takes place via the Telekom Business Login. If you have forgotten your password, please use the "Forgot Password" function of the Telekom Business Login.
 

If you have further registration problems, please get in touch with us.

The Telekom Content World does not provide an option for changing a user name. Because the username is usually your email address and therefore unique in the Telekom Content World.

Telekom employees must have their new email address stored centrally, e.g. in CIAM, Telekom's Central Identity and Account Management. You can then log in to Telekom Content World with the new e-mail address.

As an external user of Telekom Content World, your e-mail address must be changed in the Telekom Business Login. Since a corresponding self-service is not yet available, please contact Telekom Content World support to change your password. The colleagues will forward your request to the Telekom Business Login.

Telekom Content World does not receive any information about such changes in the third-party systems. Therefore, after logging in to Telekom Content World, you will be asked whether you would like to use your new e-mail address as the e-mail address for communication with Telekom Content World. Your email address previously saved in Telekom Content World will then be replaced.

You can only delete your user account in the Telekom Content World if you have not logged in via CIAM, Telekom's Central Identity and Account Management.

If you want to delete your account, proceed as follows:

  1. Go to https://contenthub.telekom.de to log on to the Telekom Content World.
  2. After a successful logon, choose the menu path "User menu" > "User details".
  3. Choose the function "Edit profile".
  4. You can now choose the "Delete" function in the "Delete user profile" area to delete your user account.

Terms of use, legal information and privacy statement

You can use the contents of the Telekom Content World website free of charge.

Additional details are available in our terms of use. If you still have questions, please contact us.

Sorry, but no. There are no licenses for personal use of contents of the Telekom Content World.

Images whose usage rights have expired mayno longer be used. We update the Telekom Content World with new content regularly and are certain that you'll find a good alternative to the image with the expired usage rights.

Navigation and categories

The Telekom Content World contains images that were previously contained in separate image databases. The PictureWorld and the media archive are categories, as are individual shootings and topics. Categories are used both to manage the hierarchy of images from the previous databases and to separate the images by subject and time period.

Filtering, sorting, light table

Light table mode is a "photo browser". You can see previews of preselected images. This mode is used to select and manage images.

Collection

A collection is a compilation of images from the Telekom Content World created by you. You can share a collection with others, add additional images, or delete images. A collection is retained even if you log out and log in again.

In the menu area you will find the central entry "My Collections". If you select this, you will see an overview page on which you can call up the "Create new collection" function.

After clicking on "Create new collection", enter a name for your new collection and then select save. A new collection is created.

This collection can now also be found on the overview page under "My Collections".

Your collection doesn't contain any pictures yet? Then search for the desired content and add it to your collection by clicking on "Add to collection" (symbol in the top right corner of the picture tile).

Note: You can only add individual items to a collection, not entire categories / directories.

You can add new images to a new collection or to an existing collection.

  1. Add a new picture to a new collection
    • Click the bag icon on the picture tile (with the "+" button).
    • For the selected image, you can specify which existing collection you want to add it to.
      • You haven't created a collection yet? Then enter the name for your first collection and choose "Add".
      • You can expand the name of the collection. There you will find the "Create collection" function. Use this function, then enter the name for your new collection and select "Add".
    • The picture is added to the collection and the note "Saved" appears on the picture tile.
    • The collection used is now used as a preset for adding further images to a collection. Add a new image to an existing collection
  2. Add a new image to an existing collection
    • Click the bag icon on the picture tile (with the "+" button).
    • For the selected image, you can specify which existing collection you want to add it to.
    • Choose the collection you want, then click Add.
    • The picture is added to the collection and the note "Saved" appears on the picture tile.
    • The collection used is now used as a preset for adding further images to a collection.

Note: You can only add individual items to a collection, not entire categories/directories.

In the menu area you will find the entry "My Collections". If you select this entry, an overview page appears with collections that you have created yourself.

Find the collection whose contents you want to view and click on this collection.

On the overview page "My Collections" you can also see the collections shared with you. You can also view their contents by clicking on the respective collection tile.

In the menu area you will find the entry "My Collections". If you select this entry, an overview page appears with collections that you have created yourself.

Find the collection whose contents you want to view and click the collection tile.

Now use the trash can icon on the individual picture tiles to delete the desired content from this collection.

If you have shared the collection, deleting the contents of the collection has a direct effect on the shared collection. This means that the deleted content is no longer displayed to the recipients of the shared collection.

The Telekom Content World does not support the download of an image overview of collections as a PDF file. Please use the print function in your browser to print the overview or generate a PDF.

  1. In the Collections selection field in the menu area, select the collection you want to release/share.
  2. Open the "Edit collection" menu and choose "Share collection" to display the share dialog.
  3. Enter the email address of the person for whom you want to release the collection and confirm your entry by pressing Enter or clicking the "+" icon.
  4. If you want to share the collection with additional people, repeat the above steps for each email address.

You can also share your collections with people who do not yet have access to Telekom Content World.

Before these people can view the shared collection, however, they must register for Telekom Content World and agree to the Telekom Content World terms of use.

The new users will then find the collections they have shared in the "My Collections" area. You can open these collections, look at the images of such a collection and also download these images.

You can download collections from Telekom Content World.

In the menu area you call up the entry "My Collections". An overview page appears with collections that you have created yourself or that have been shared with you.

Find the collection that you want to download and click "Download Pictures" on the collections tile. Alternatively, you can also display the content of the collection and select the "Download" link there.

Now decide in which format you need the images. If an image is not available in a certain format, it is grayed out. In addition to the format, you can also choose whether you want to download only individual images or all images in the collection. So that the total size of the selected images does not become too large, you will be informed as soon as the maximum number of images is reached.

After you have made your selection, click on Download and then click on "Accept and Download".

If the image formats are very large or have many images in a collection, it may take a moment for the download to become available. If you were unable to download all of the images you wanted, please start downloading additional images from the collection again after the first download.

You will receive the desired images in a ZIP file, which also contains information about the images.

Image sizes and formats

There are three possibilities:

  1. Click an image tile or go to the "Details" page of the image to download "All formats" of the motif and select the suitable format.
  2. The "Details" page of the image contains all the available formats for the image. Download the suitable image.
  3. You can download the image as an "Original" and use a different software program (Gimp or Adobe Photoshop, for example) to process it.

Your download is provided as a ZIP file.

Each Telekom Content World image is provided in different formats. Call up the detail page of your desired image and use the link "Other formats" below the thumbnail.

You will then see the standard formats specified for Telekom Content World in various resolutions.

If the section you are looking for or your resolution is not there, please download the original format of the image and edit the "original" with another software (e.g. Gimp or Adobe Photoshop).

Downloading images

An overview is available in Telekom Content World that shows you when you downloaded which image.

To do this, go to "My user account" and below the "User behavior" area click on "Downloads overview".

In addition to a thumbnail of the image linked to the image detail page, the overview also shows the image ID, the number of downloads, the date of the first and last download and the time until when the image may be used and the Categories in which the image can be found.


Thumbnail and link

If there is no thumbnail for an image and therefore no link to the image detail page, this image is no longer available in Telekom Content World. This can e.g. be the case if this image may no longer be used due to licensing requirements.

Number of downloads

If you have downloaded different formats for an image, the displayed number of downloads for this image is greater than 1.

It is not possible to download a complete collection.

If you want to download certain content items from a collection, you will have to download each image individually. To do so, proceed as follows:

  1. Display the contents of the collection.
  2. Select the function "Download original image" ("Original") or "Download with all formats" ("All formats") in the image tile.

Your download is provided as a ZIP file.

Image files for print media need a higher resolution. They often exceed the maximum supported size for email attachments. We recommend the following solution:

Ask the colleague or service provider to register for the Telekom Content World. You can share images and collections with others in the Telekom Content World.